Live Strategy Session: SaaS Onboarding Reviews

April 21, 2021

(Coming Soon)

Georgiana Laudi & Claire Suellentrop

Forget The Funnel

If you can help new customers quickly embed your product into at least 2-3 of their regular workflows, then you've proactively reduced their likelihood of churn — and studies show that a mere 5% improvement in customer retention can boost profits by a whopping 25-95%.

For so many SaaS companies, improving customer onboarding (optimizing for conversion, lowering touch to lower CAC) is their single biggest revenue growth opportunity. And yet, SaaS execs spend 75% of their time focused on acquisition 😏

We're inviting YOU, our free and pro members, to send us your customer onboarding and we'll review it for you live on Wednesday, April 21 at 10am PT / 1pm ET / 5pm UTC.

In this live strategy session, we'll discuss the specific tactics you can leverage in your SaaS' customer onboarding, to rapidly turn new customers (whether freemium or trial) 🐛  into a lifer 🦋

Want your customer onboarding reviewed?

By Monday, Apr 19 at 10am PT / 1pm ET / 5pm UTC, email us@forgetthefunnel.com with...

  • Your product website
  • Your ideal target customer
  • A quick screencast of your new free/trial user product onboarding (using a tool like Loom etc)
  • Your welcome/onboarding email sequence (via screenshots, a google drive folder, etc)
  • Lastly, what you believe is your customer's "aha" moment with your product

Live sessions like these are for members only, so make sure you're signed up (free!) below 👇👇 Even if you don't have a customer onboarding to review, we always make time to answer questions in real time, so bring 'em with you on Wednesday, April 21, too.

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Georgiana Laudi & Claire Suellentrop

When it comes to growing multi-million dollar SaaS businesses, we’ve seen what works. Both separately and together, we've built best-in-class brands from the ground up and played key roles in revenue growth. While our background stories may differ — Gia’s a Canadian who’s been marketing since 2000; Claire’s an American whose marketing career began in 2012 — we’re united in wanting to support those growing SaaS companies, and to provide resources they need to step up as strategic leaders. You can learn more about us here.

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Georgiana Laudi & Claire Suellentrop

When it comes to growing multi-million dollar SaaS businesses, we’ve seen what works. Both separately and together, we've built best-in-class brands from the ground up and played key roles in revenue growth. While our background stories may differ — Gia’s a Canadian who’s been marketing since 2000; Claire’s an American whose marketing career began in 2012 — we’re united in wanting to support those growing SaaS companies, and to provide resources they need to step up as strategic leaders. You can learn more about us here.

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